Friday, April 5, 2019

Dynamics 365 AI for Customer Service Insights - April 2019

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This blog is continuation on the AI for Dynamics 365 series. Earlier I had written about Dynamics 365 AI for Sales , this blog focuses on Dy...
Wednesday, February 27, 2019

Whats New in April 19' update - Omni Channel Engagement Hub

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This blog is part-1 of a series of blog on what I find is new and interesting in the April-19 update of Dynamics 365 Customer Engagement. M...
Saturday, February 2, 2019

Set-up AI for Sales with Dynamics 365 - II

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This is part II of my blogs on Dynamics 365 AI. In part-1 I wrote about how you can increase your Sales by using Dynamics 365 AI for Sales....
Saturday, January 19, 2019

Increase Sales with Dynamics 365 AI for Sales - Part-1

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This is part-1 of my blog series on AI with Dynamics 365. In my earlier blog I discussed about the need for systems of intelligence and h...
Friday, November 30, 2018

Dynamics 365 AI - Systems of Intelligence

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Microsoft has introduced a suite of AI apps with Dynamics 365. This blog talks about Apps for AI as the new systems of intelligence. Enter...
Thursday, November 1, 2018

Integrating Teams with Dynamics 365 - Part-II

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This is the 2nd part of my blog on Teams and Dynamics 365. In Part-1 , I discussed about Teams and Office 365 apps. This blog will show how ...
Tuesday, October 30, 2018

Teams in Office 365 & Dynamics 365 - Part-1

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Dynamics 365 online is part of Office 365 family of productivity and collaboration suite. It is well integrated OOTB with many other Offic...