“Each manufacturer is required to
establish and maintain procedures to control product that does not confirm to
specific requirements” (21 CFR 820.90). Nonconforming can be a Product or a
Process that does not meets its specifications. A nonconforming process can
lead to a nonconforming product. This blog discusses how Microsoft Dynamics 365
Supply Chain Management can help manufacturers in managing Non conformance.
Non Conformance business process |
Why manage Non Conformance – In addition
to the regulatory requirements there are many benefits -
- Improved safety of manufactured products
- Manage product recalls
- Better process equals more effective products
- Gain consumer confidence with product reliability
AI
and data analytics can also be used on the data collected for predicting and
preventing future errors. The business process in Microsoft Dynamics 365 SCM is
shown above and discussed step by step here -
Create Non conformance |
3. Approve and print Non Conformance Tag – The Tester can than approve and print the Tag and attach to the product. This becomes a visual indicator on the product itself. Tester will move the product/s to a caged or locked area along with other non conforming products.
Tag |
1. 4. Review & identify
corrections – The product engineer will review the non conformance and identify
corrections. Also assign the correction to the worker. Power automate can
be used to notify the worker of the task.
Corrections |
The assigned worker completes the
corrections. The product engineer can than write the justification for the
disposition of the items (using Notes) and closes the Non conformance.
5. Reporting
and analytics – This can be used to for management review of non conformance.
Some of the reports that can benefit are -
- Vendors with recurring # of non conforming products –
to improve vendor performance
- Products with highest # of non conformance – to improve
process results
- Corrections most applied – to re-design the production
process
I hope the above helps you to understand
and manage the non conformance process using Microsoft Dynamics 365 Supply
Chain Management. Let me know how you are managing your current product or
process Non Conformance.
Mihir Shah
@mihircrm
(originally published by Mihir
Shah as a linked in article on 11-23-2019)
reference - 1. https://docs.microsoft.com/en-us/dynamics365/supply-chain/inventory/enable-nonconformance-management
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